Editor’s note: McKnight’s Home Care, McKnight’s Senior Living and McKnight’s Long-Term Care News are publishing focused articles on the 2023 winners of the McKnight’s Excellence in Technology awards Nov. 29 through Dec. 5. Look for the nomination period for the 2024 awards to open in May.
Keeping track of a patient’s health can be a difficult task, especially for healthcare professionals who are stretched thin. Elara Caring is working to make real-time data accessible to these professionals with its proprietary ElaraConnect care platform. For its efforts, the organization received Gold in the Innovator of the Year category in the Home Care track of the 2023 McKnight’s Excellence in Technology awards.
ElaraConnect consists of four programs: ElaraConnect Engage, a change-in-condition program for skilled home health patients and personal care clients; ElaraConnect Monitor, a remote patient monitoring program targeting the patient population with the highest risk of hospitalization; Check-In, a post-discharge follow-up program, which monitors its prior skilled home health patients after discharge; and Transition, which identifies end-of-life needs for skilled home health patients and transitions them to hospice services, as appropriate.
In 2022 alone, ElaraConnect helped Elara double the number of average home health patient touch points while reducing costs by 25% and cutting its hospital readmission rate by more than 50%. The same year, Elara’s patients, clients and families awarded Elara a Net Promoter Score of 92 — an indication of customer appreciation and loyalty unheard of in the home health arena.
“This recognition is especially meaningful because Elara prides itself on fostering a culture of innovation, in which everyone is empowered to share forward-thinking, creative ideas,” said Scott Powers, CEO and Chairman of Elara. “Our openness to new ways of thinking is fundamental to transforming how care is delivered at Elara and throughout home health, pioneering new value-based models that improve outcomes for both patients and payers alike.”
Other award winners in the Home Care track’s Innovator of the Year category:
Silver: Crozer Health found success with CareAlign, a mobile handoff and workflow tool that helped the organization overcome communication failures, which lead to medical errors.
Read about other 2023 McKnight’s Excellence in Technology award winners in the Home Care track on the McKnight’s Home Care website, in the Senior Living track on the McKnight’s Senior Living website and in the Skilled Nursing track on the McKnight’s Long-Term Care News website.
Sponsors of the 2023 McKnight’s Tech Awards + Summit include LifeLoop, IntelyCare, MatrixCare, PointClickCare and ShiftKey + OnShift.To view the virtual awards presentation and recordings of the Summit webinars, visit mcknightstechawards.com (free registration required).