A new partnership between Honor Technology-owned Home Instead and DispatchHealth will bring on-demand medical care into the homes of seniors throughout the U.S.
Home Instead clients will be able to get in-home treatment for a number of medical issues, including bacterial and viral infections, asthma attacks, wounds, pressure ulcers and minor fractures or sprains. Home Instead caregivers, clients and their families can request care via phone or through DispatchHealth’s website. Emergency care teams are then dispatched to the patient’s home where they can provide treatment and on-site diagnostics.
“Home Instead’s partnership with DispatchHealth represents how two organizations that are deeply committed to delivering personalized care in the home can better meet the needs of older adults through more accessible healthcare that is delivered safely in the home,” Chad Brough, vice president of healthcare transformation at Home Instead, said in a statement. “It represents how organizations can partner to expand the world’s capacity to care for aging adults. Through our partnership with DispatchHealth, we have created value for everyone involved in the delivery of care to older adults.
Home Instead and DispatchHealth piloted the program in select markets at the end of last year. The two companies are expanding the program to more than 30 markets after receiving positive feedback from clients during the pilot. Home Instead said more than 55% of its clients that have used DispatchHealth services have avoided unnecessary trips to the hospital.
DispatchHealth is part of the rapidly expanding house calls market, which includes VillageMD and Heal. The company has partnerships with a number of large hospital systems, including the Marshfield Clinic.