Eight home care agencies landed on Franchise Business Review’s 2023 Top 200 Franchises list, which recognizes the best franchise opportunities based on owner satisfaction. The firms on this year’s list are Visiting Angels, A Place at Home, SYNERGY HomeCare, Right at Home, Assisting Hands, Griswold Home Care, HomeWell Care Services and Caring Senior Service.
“Not only are we thrilled to make Franchise Business Review’s list for the second year in a row, we are humbled by the fact that we earned this honor because our owners have demonstrated how satisfied they are with our collaborative efforts,” Jeff Salter, CEO and founder of Caring Senior Service, a private-duty, nonmedical senior home care services company, said in a statement. “Caring Senior Service’s success relies on our franchise owners throughout the country. It speaks volumes that our franchisees feel that our corporate team is providing them with the types of support and engagement they need to remain successful.”
In its annual survey, Franchise Business Review, an independent market research firm serving the franchise sector, solicited feedback from nearly 38,000 franchise owners from more than 360 brands. It asked 33 benchmark questions focused on areas such as satisfaction, trust, leadership, training, support and core values. The firm also asked questions about work-life balance, day-to-day operations and profitability. This data helped generate a Franchisee Satisfaction Index score.
Caring Senior Service conducted their franchise review in July 2022 and collected feedback from 86% of their active franchisees. The survey found the following: 87% of franchisees agree that Caring Senior Service cares about their success, 87% of franchisees feel their franchise community is in support of the brand, and 93% of franchisees are likely to recommend the franchise to others.
“We are pleased to report that our 2023 research shows satisfaction has remained sky high — a sure indicator that franchisee satisfaction is a top priority for franchise companies — and that’s good news for franchise owners and anyone thinking about investing in a franchise,” Franchise Business Review President and COO Michelle Rowan said in a statement.